F.A.Q.

Q: What is the best way to get in contact with your company?

A: Our Fundraising Specialists are available Monday - Friday, 8am - 6pm (CST) to assist you or contact us anytime via email at customerservice@buyforcharity.com. You can also place an order online 24 hours a day, 7 days a week, 365 days a year.  Just click here.

Q: How long has your company been in business?

A: To learn more about Buy For Charity Fundraising check out our About Us page.

Q: How does the 30-Day Money Back Guarantee?

A: Our 30-Day Money Back Guarantee ensures that no group will lose money on our fundraising card programs*.  If your group has not sold enough cards to recoup its initial investment, contact us within 30 days and we will refund the difference so that your initial investment is back in place.  Once your group has sold enough cards to make a profit on the fundraiser, the remaining fundraising cards are yours to keep!  *The City Savings Card program does not include a money back guarantee because the cards are customized for each individual group.

Q: How many free fundraising cards do I get with my order?

A: Your group receives 20-30% free cards with each order of 100 cards or more.  For the exact amount of free cards for each order, please check out the profit chart associated with the fundraising program you're interested in or call one of our Fundraising Specialists at 877.909.6400.

Q: Do I have to pay the full amount of my order up front?

A: Not necessarily.  One of our Fundraising Specialists will be happy to assist you with flexible payment options.

Q: How many fundraising cards should I order for my fundraiser?

A: Each person involved with the fundraiser should be able to sell at least 5-15 cards.  We have had highly-motivated individuals sell 500 cards or more on their own.

Q: How long are the fundraising cards good for?

A: Each one of our fundraising cards is good for an entire year from the time you receive the cards in hand.

Q: May I order several products at once?

A: Of course!  Some groups find that by offering their friends, family and neighbors a choice of cards, they're able to raise more money.